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7 Things Successful Vanpools Always Do

Brooke Waller
Brooke Waller July 20, 2017 Brooke Waller is a former Business Development Manager at Arlington Transportation Partners.
ATP Takeaway: Vanpooling is a breeze with our tips on vanpool etiquette. Read our seven helpful tips to make your vanpool run smoothly for everyone.

Interested in joining in a vanpool or recently joined a vanpool? Perfect, this blog is for you.

Did you know vanpooling is one of the most cost effective ways of commuting to work while saving money, reducing stress and allowing you to relax? It frees up commute time for riders to get things done, like reading morning emails to prepare for work that they wouldn’t be able to while driving alone. Vanpooling also contributes to reducing carbon emissions in the environment. 

In case you may be wondering, vanpools are similar to carpools as they share a driver and passengers have the same commute origin and destination. However, the similarities stop there. Vanpools can accommodate as few as four and up to 15 passengers, must be a vehicle with at least seven seats and be 50% occupied to qualify for federal transit subsidies. They are most cost effective when they start 15 miles or more from their destination. The pricing for the van is fixed on a monthly basis, with the only fluctuation being fuel costs.



Check out the seven tips below to help set your vanpool up for success and to create an enjoyable experience for your commute to work.

1. Have a Roster

Make sure you have the contact information for all the members in your vanpool. The vanpool provider will make this information available to you at the formation meeting but it is good to include everyone’s name, email and phone number in your cellphone as well, in case an emergency arises.

2. Always Arrive on Time

Plan and prepare yourself the night before to make sure you arrive on time to meet your vanpool at the designated location. If possible, give yourself a few minutes of buffer time to account for traffic and any other factors beyond your control. Most vanpools are organized to meet at a commuter lot or shopping center at a designated time to depart for their end location.

3. Promptly Pay Your Monthly Share

Be sure to know how much and who to pay your share of the vanpool to each month. Additionally, vanpools are considered transit by the federal government and vanpool participants can pay for their participation in a vanpool with a transit benefit. For riders who receive transit benefits from their employers, they can use the amount they receive to pay for their monthly vanpool expenses. In some cases the cost is completely covered by the transit benefit.

4. Determine the Driver and Backup Drivers

Before the vanpool is actually formed, the vanpool provider will help participants organize who will serve as the driver and backup drivers of the vanpool. Everyone in the vanpool can take turns driving on a weekly or monthly basis depending on what vanpool members agree upon.

5. Set Up a Communication Method

While participating in a vanpool, it is important to determine how everyone will communicate with each other. Some vanpools may designate one person who is responsible for communicating to everyone by phone, email or text while some vans might opt to form a group chat. 

6. Have an Emergency Backup Plan

Sometimes emergencies happen- a child is sick, a change in your work schedule or unexpected car problems—notify your vanpool as soon as possible when an emergency arises. Know your options, such as nearby public transit modes. All vanpool participants are eligible to apply for the free Commuter Connections Guaranteed Ride Home program. The program provides vanpool riders up to four free rides home per year, in case of an emergency.

7. Determine Van Rules

Lastly and certainly not least, it is critical to establish and agree upon the rules of the van such as taking personal phone calls, cologne and perfume, radio preferences, eating, smoking, etc, that will or not be allowed to ensure a positive experience for everyone in the vanpool.

Interested in Vanpooling for Your Commute?

Joining a vanpool has several advantages such as:

  • Ability to use pre-tax or employer subsidized transit benefits to pay for the vanpool cost
  • Potential savings on personal auto insurance
  • Faster commute by using the high-occupancy vehicle (HOV) lanes and much more

To learn more about how you can register for a vanpool and start taking advantage of these incentives, sign up at

Sign up for

Photo Credit: Sam Kittner/ for Arlington Transportation Partners

Editor's Note: This blog was updated on June 25, 2020 with new information written by Tai Mooney.

Tags: Vanpool, Vanpool Connect, Benefits


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