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Evaluate Tenant Amenities through Surveys

Keara Mehlert
Keara Mehlert May 9, 2018 Keara Mehlert is a former Property & Development Services Program Director at Arlington Transportation Partners.
ATP TAKEAWAY: Surveys can be a valuable tool for properties in decision making and when it comes to understanding the commuting needs and habits of building tenants.

Do you know how many people at your company or property take Metro to work? Or perhaps how many people use the shower and locker facilities?

This kind of information can help a building evaluate current transportation services and amenities while also determining improvements on how people commute to an office. One of the easiest ways to get feedback from employees is to conduct a transportation survey, which Arlington Transportation Partners (ATP) can help create and customize for an organization.




Measure Tenant Satisfaction

As part of our complimentary suite of services for properties and employers in Arlington, ATP assists companies with creating and analyzing transportation surveys.

These transportation surveys have been used by HR managers, executives, and property managers to inform their decisions on a number of elements such as installing additional secure bike parking, providing customized transportation services to tenants, or organizing carpools and vanpools.

We work closely with property managers to create a set of questions tailored to a building’s profile—such as location, current amenities, or tenant demographics. Most surveys range from five to eight questions depending on how much information is desired by the organization. Surveys are typically distributed through an online link, although in certain circumstances, ATP can also host an event to encourage employees to complete in-person surveys. Results are finalized and compiled in a report, and includes response data, key findings, and recommendations.

Earn Champions Credit

Whether a property has 500 employees or over 1,000, ATP makes it easy to for property managers to survey building tenants—the only work required by a building manager is to distribute the survey link and to promote among tenants.

As part of Champions 2018, properties can earn credit for conducting a transportation survey and using the results to improve the transportation amenities and services provided to reduce the number of drive-alone commuters. Surveys can also help narrow which Champions criteria to focus on throughout the year and determine the best programs to move your company up to Gold or Platinum Level.

Contact us today to learn more and start planning your organization’s custom transportation survey.


Editor's Note: This blog was first published in March 2016 and has been republished with updated information written by the author.

Photo Credit: Reema Desai/ for Arlington Transportation Partners

Tags: ATP Services, Champions, Did You Know?, Employer, Surveys


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